We have used Garrety Home Pros for three projects now with a full sunroom and deck the latest project. Gary our salesman worked patiently with us as we decided whether to get just a deck, 2, 3 or year around sunroom. He explained all options and we eventually went with an all season room with a small deck. Dalton the installer did an excellent job in building the room and deck. He took the time to explain what he was doing and made some recommendations that would have never occurred to us and we chose to take his advice. While building the sunroom he built temporary steps so that our new decking would not be damaged or dirtied during construction. We are very pleased with home the sunroom and deck turned out and would highly recommend Garrety Home Pros and their great team.
Response from the owner:Thank you so much for putting your trust in Garrety, Samuel! We’re thrilled to hear that Mike and Blake did an excellent job with your window and sliding door installation, and that you found them to be professional and courteous. We look forward to continuing to exceed customer expectations with our people and products.
Very happy with the whole process of getting a new front door and screen door. Everyone was great to work with from sales to the installers Alika and Gene. Great Work from all!
Response from the owner:Thank you, Tammy! We’re glad to hear you had a positive experience with the new front door and screen door. Alika and Gene appreciate your kind words, and we truly value your feedback!
Thank you Garrety Team for making our sunroom dream come true! We love our new room! The salesman, office support and building crew were all awesome! We wasted no time decorating. Now the room looks like it’s always been there. Shout out to Mark, Ian, Dean, Tiffany &Jordan! Most appreciated 👍
Response from the owner:Thank you, Kathy! We’re so glad to hear that you love your new sunroom and that the team made the process enjoyable for you. Your shout-out to everyone is greatly appreciated, and it’s wonderful to know that you wasted no time decorating. Enjoy your beautiful new space!
We had 61 windows that were fogged and lost their seal. We had prior estimates to do glass replacement but the prior company declined to take on our job out of fear that the glass would not match. We then considered window replacement; however the cost was more than we wanted to spend. Garrety Home Pros was referred to us by a neighbor. They came out and gave us a very detailed explanation of their process, took window measurements, matched our glass. We were extremely satisfied with the completed product. Glass matched, clean work and extremely professional and polite crew.
Response from the owner:Thank you, for sharing your experience with Garrety Home Pros! We’re glad to hear that our team provided you with detailed explanations and matched your glass perfectly. Your satisfaction means a lot to us, and we appreciate your kind words about our crew’s professionalism and work quality.
The 3 Season Porch is amazing. It is well crafted and expertly put together. The workers (Mark and Ian) were phenomenal. They were highly professional and kept us informed all along the process. I would highly recommend this team for any future customer projects.
Response from the owner:Thank you, David! We’re glad to hear you love your 3 Season Porch and appreciate the hard work of Mark and Ian. Your recommendation means a lot to us!
Nice job! We will enjoy shower for years.
Response from the owner:Thank you, Jean! We’re so glad to hear you’re happy with your new shower!
Garrety has been punctual and professional every step of the way. The glass looks beautiful, we went with the low iron. Install looks good. However, we had a leak near the lower hinge. We called and they came out quickly to address the issue. Have not used the shower yet since the repair so we will see if the problem is fixed.
My main regret is that the salesman and the measurement specialist both told me the door design would not open into my toilet. After the installer installed it he instantly pointed out that they are 0 point hinges and do not have a stop at zero and 90. This means I have to put a silicone bumper on my toilet to protect my shower door. I would have changed my design if the experts would have known this information and pointed it out to begin with. My original design was not going to swing towards the toilet. Overall it looks nice functions well.
My main regret is that the salesman and the measurement specialist both told me the door design would not open into my toilet. After the installer installed it he instantly pointed out that they are 0 point hinges and do not have a stop at zero and 90. This means I have to put a silicone bumper on my toilet to protect my shower door. I would have changed my design if the experts would have known this information and pointed it out to begin with. My original design was not going to swing towards the toilet. Overall it looks nice functions well.
Response from the owner:Thank you for sharing your feedback, Shean. We’re glad to hear that Garrety was punctual and professional, and that you love the look of the glass. Your concerns regarding the door design and the information provided by our team are important to us, and we will use your input to improve our communication in the future. Our design explanation of pivot hinges and the potential collision with the door and toilet fell short of what we should have communicated. I am happy we were able to reach out and present a couple options to address your concerns and we stand ready to stand by our work and resolve any outstanding issues.
Garrety Home Pros provided us with true satisfaction and confidence in their products, from the salesman Jeff Miller to the crew chief Tony. Their in-depth planning and execution of our 4 Track Porch and Patio System was done in a professional manner.
Response from the owner:Thank you, David, for your wonderful feedback! We’re glad to hear that you had a satisfying experience with our team, including Jeff and Tony, on your 4 Track Patio System project.
Good on time consultation regarding my future sliding patio door, can’t wait to see the final project done!
Response from the owner:Thank you, Mike! We’re glad to hear you had a good consultation and are excited about your future sliding patio door project. We can’t wait to see it completed either!
I had a fantastic experience with Garrety Glass! The front desk staff is extremely friendly and kindhearted! I enjoyed chatting with them as they helped me determine what kind of glass I needed for my project. They genuinely cared about my customer experience as they took adequate time to ensure my satisfaction. The turnaround time was fast and the price was very reasonable! I’m thrilled with the high quality work they produced!! I will be a lifetime customer of Garrety Glass and will always refer others!!
Response from the owner:We’re so grateful for your kind words, Micahlyn! It was a pleasure assisting you with your project and we’re delighted that you’re pleased with our service and quality. Looking forward to serving you again in the future!
