So much better than browns . Top notch service .
Response from the owner: Thank you for the kind words, William! We’re glad you enjoyed the top-notch service.
Excellent customer service and extremely helpful. Had to replace a broken temper glass shelf in our refrigerator. Finished product fits perfectly! Highly recommend!!!!
Very professional. Removed and installed a broken large window in our foyer. Great to work with and staff is super responsive.
Response from the owner: Thank you, Ali, for your kind words! We’re glad you found our service professional and responsive. It’s always a pleasure to assist with your home needs.
Got my deck done and a new awning! Couldn’t have asked for a more excellent job done or more professional people! Tyler’s crew were the very best….Nick ,Evan! Just the best!!!!!
Response from the owner: Thank you, Leigh, for your wonderful review! We’re so glad you’re happy with your deck and awning, and we’ll be sure to pass along your kind words to Tyler’s crew, Nick and Evan.
Response from the owner: Thank you, Ehsan, for the 5-star rating; your support means a lot to us!
Dear Garrety Glass, I just wanted to say how happy we are with our new retractable awning and bathroom shower doors. Your people like the Saleman Dan Gingrich made it easy to want your quality products. Dan explained every step to the installation and showed us how the awning works. And explained what the process is to getting shower doors. The awning I just love, I’ve been wanting this for years. The crew that came and installed are very good at their job. The guys who installed our shower doors were very good at their job. The young men were very professional and friendly. Please let them know. I will recommend and tell anyone who asks that we got our awning and shower doors from Garrety Glass. THANKYOU SO MUCH . Eileen Dubbs
Response from the owner: Thank you so much, Eileen, for your wonderful feedback! We’re delighted to hear how happy you are with your new awning and shower doors, and we appreciate your kind words about Dan and the installation team. Your recommendation means a lot to us!
Gary the salesperson was phenomenal. Very patient and thorough. The rest of the project was awful. It was supposed to be completed in 8 days time. A month later, they were still not finished. And no explanation or communication given. Some days someone would show up and then nothing for the next couple of days. My husband and I were out of town for 7 days. When we returned, no one had been back to finish the project. Our project manager had to call multiple times. The best part of all was when they accused us of not paying the bill. The team lead Colt had never turned the check in to his manager. We were told if our bill was not paid no one would be showing up to our house. There was never a phone call or email asking if the payment had been made. It was just a threat! And the payment had been made!!!! Very unprofessional. I would never recommend this company.
Response from the owner: Good Morning Jennifer,Thank you for taking the time to share your feedback. It was a pleasure meeting with you and your interior designer last evening to discuss your project. We regret any frustration you experienced, as ensuring your satisfaction is our top priority. While we found it challenging to communicate through the interior designer rather than directly with you, we value the opportunity to address your concerns.We were pleased to amicably resolve all outstanding issues during our meeting and are committed to continuing to improve. We sincerely hope to have the chance to work with you again in the future and provide an experience that exceeds your expectations.
Contacted Justin for a commercial door concern. Very polite and professional .He had called me right back. The next business day after the holiday he showed up and took care of our concern at Beshore and Koller. Thank you Justin for the great service!!!
Response from the owner: Thank you, Ted, for your kind words! We’re glad Justin could assist you promptly and professionally with your door concern at Beshore and Koller. Your feedback means a lot to us!
Thanks for your excellent service from beginning to end – Keith was very easily accessible to confer with about our broken windows, while the gentlemen who came to our 1850 home in Railroad did a great job assessing the damaged windows and then returning to complete the job, replacing each pane expertly while keeping the frames fully intact in the process (kudos to Anitoli)!
Response from the owner: Thank you, Gerald, for your kind words and for recognizing Keith and Anitoli’s efforts; we’re so glad to hear you were satisfied with our service!
Thank you Garrett glass for your professional service and prompt work.I will continue to use your services and definitely recommend them.
Response from the owner: Thank you, Hudly, for your kind words and for recognizing Garrett’s professional service; we appreciate your continued support and recommendations!
